Privacy Policy

We may collect information you choose to provide, including:

• Name
• Phone number
• Email address
• Property address, city, or service area
• Project details, photos, notes, or inspection requests
• Preferred service, such as roofing, gutters, soffit, fascia, repair, replacement, or storm damage inspection
• Communication preferences

We may also collect limited technical information automatically, including:

• IP address
• Browser and device type
• Pages visited
• Referring website or ad
• Approximate location based on browser or device signals
• Form, call, and website interaction data

We use collected information to:

• Respond to inspection, quote, and service requests
• Schedule appointments and communicate about projects
• Provide roofing, gutter, soffit, fascia, and exterior service recommendations
• Prepare estimates, inspection notes, and project documentation
• Improve our website, advertising, and customer experience
• Measure advertising performance and lead quality
• Prevent fraud, spam, abuse, or unauthorized activity
• Comply with legal, tax, insurance, and business record requirements

We may use tools such as Google Ads, Google Analytics, Google Tag Manager, call tracking, and similar services to understand how people find and use our website and advertising.

These tools may use cookies, pixels, tags, or similar technologies to measure page views, form submissions, phone calls, and other interactions. This helps us understand which ads and pages lead to real customer inquiries.

You can control cookies through your browser settings. You can also learn more about Google's advertising controls at https://myadcenter.google.com.

If you submit information through a Google lead form, website form, or other advertising platform, we use that information to contact you about the service request you submitted.

Advertising platforms may process your information according to their own privacy policies. We do not control those platforms' independent data practices.

If you call us, request a callback, submit your phone number, or otherwise ask us to contact you, we may use your phone number to respond to your inquiry, schedule an inspection, provide project updates, or follow up about requested services.

If text messaging is offered, message and data rates may apply. You can opt out of text messages by replying STOP or by contacting us directly.

We do not sell or share SMS opt-in information with third parties for their own marketing purposes.

We may share information with trusted service providers who help us operate our business, including:

• Website hosting and form providers
• Advertising and analytics platforms
• Call tracking and communication providers
• Scheduling, CRM, or customer management tools
• Payment, accounting, legal, insurance, or business operations providers
• Subcontractors or project partners when needed to evaluate or complete requested work

We may also share information when required by law, to protect our rights, to prevent fraud or abuse, or in connection with a business transfer.

We do not sell personal information.

We use reasonable administrative, technical, and physical safeguards to protect information. No website, email, form, phone, or internet-based system can be guaranteed to be completely secure.

We keep information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, measure advertising performance, resolve disputes, and comply with legal obligations.

You may contact us to request that we update, correct, or delete personal information where legally required or reasonably possible.

You can also:

• Decline to submit online forms
• Call us directly instead of using the website
• Disable cookies in your browser
• Opt out of text messages by replying STOP
• Adjust Google ad personalization settings at https://myadcenter.google.com

Our website and services are intended for homeowners, property owners, and adults seeking exterior services. We do not knowingly collect personal information from children under 13.

Our website or ads may link to third-party websites, such as Google, review platforms, financing providers, or social media pages. Those websites are governed by their own privacy policies.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.